Some chick calls me from the hospital where I had that fateful bone scan that pronounced my pelvis to be unfit for running. Well...correction...she apparently called my mom and dad's house and left a message. My mother mistakenly thought she was calling for my father and gave my father the number to call the chickadee back. After waiting for 100 years, he finally spoke to her just to find out she wasn't calling for him, but rather me. Oh yeah...they had my parent's number on file for me. nice. I haven't lived with my parents since a brief 2 month stint between graduating college and getting my own apartment. They had this particular number for me, however, as a result of my two knee surgeries that were performed on their premises some 16 and 11 years ago, respectively.
She informed me that I owe the hospital $237.38 and wants to know how I would like to pay that. WHAT? Wait just a minute. Why do I owe money? She explains that I only paid some of the cost of what I owed. Um...I paid what you people told me I owed at the time of the procedure. If it was more than that, you should have said so. I don't really understand. Furthermore, I feel like I'm under attack by some Guido. Dude - send a bill like a normal person so I have a chance to look it over and figure out what's going on. Don't expect me to blindly pay you to get you off my back.
I'm still confused as to how they came up with the random dollar figure I paid at the time of the procedure - $639.08. I know we have some weird deductible thing going on at my work, but still. Anyway, I'm in the process of straightening the whole thing out. Here's what I do know...if I do owe any additional money, it's no more than $110.91. It's possible I don't owe anything at all or that I'm owed some money back, too. Confusing? You betcha!
Anyway...don't treat me like I'm some slouch who doesn't pay her bills and make sure you have my information correct in the system. How is it possible that you spent 15 minutes with me having me fill out paperwork before my procedure, that you accepted payment from me, performed a procedure on me, and accessed my insurance information, yet you don't have my correct/current address and phone number? I bet they did send a paper bill TO MY PARENT'S OLD ADDRESS - the house I grew up in. lame.
Okay, done venting.
4 comments:
That's total BS. They need to send you a bill. You should check with your insurance company before you pay the MD's office a dime (get an EOB from the insurance).
Tell Chica get your contact info straight first and when you do receive the bill, tell them you will only pay the customary cost.
Ugh! Bills...hospitals...insurance...3 very nasty words!! I hope it gets straightened out soon!!
Hello, I have been wanting to email you but didn't have the nerve to. How can I reach you.
Ugh poor girl! I would hate to have that job. Insurance and medical claims suck. Hope you don't have to pay it!
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